We’re here to help! If you have any questions about your order, shipping, or our products, feel free to reach out to us. Our customer support team is available Monday – Friday, 9 AM – 6 PM (EST).
We do our best to reply within 24 hours on business days
Frequently Asked Questions
🌸 How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🧴 Is free shipping available?
Yes! We offer free standard shipping on all orders over $50 within the U.S. For smaller orders, shipping costs are automatically calculated at checkout.
💄 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
✨ How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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